Legal notice

Version: 19 October 2026.

Who we are

Naturalnco SARL (société à responsabilité limitée, a private limited liability company under French law)
Operator of the online shop natural-probio.co.uk (brand: Natural Probio)
Registered office: 26 rue principale
57920 Monneren
France

Managing director (gérant): Guillaume Christ

Contact

E-mail: hello@natural-probio.com
Telephone: +33 6 59 95 57 96
Contact form: natural-probio.co.uk/contact

Company registration

Registered in the French Trade and Companies Register (Registre du commerce et des sociétés, RCS)
RCS Thionville, SIREN: 985 347 202

As a company established in France, we are not registered with Companies House in the United Kingdom. Registration in the French Trade and Companies Register serves the same purpose.

VAT

UK VAT number: GB477399133
EU intra-community VAT number: FR83985347202

All our prices are in pounds sterling and include VAT.

Responsible for content

Guillaume Christ, managing director of Naturalnco SARL, 26 rue principale, 57920 Monneren, France

Hosting

Hostinger International Ltd., 61 Lordou Vironos Street, 6023 Larnaca, Cyprus

Complaints

Do you have a question or a complaint about your order? Please write to us through the contact form or at hello@natural-probio.com, ideally with your order number and, if it concerns the product, a photo. We will reply within 14 days at the latest and look for a solution with you.

Disputes

We are not obliged to use, and do not take part in, any alternative dispute resolution scheme. That does not mean we leave a complaint unanswered: we read every message, reply within 14 days at the latest and always look for a solution with you first.

If we cannot resolve a matter together, you may bring a claim before the courts of the part of the United Kingdom where you live at any time. Details are in our terms and conditions.

Liability for content and links

We prepare the content of this website with care. The guides and recipes describe methods for the home kitchen and do not replace professional advice. Homemade fermented drinks contain traces of alcohol, usually under 1%. Where we link to third-party websites, we have no influence over their content, which is the responsibility of the provider concerned.

Copyright

The texts, images, logos and design of this website are protected by copyright and trade mark law. Any reproduction or publication, in whole or in part, requires our prior written consent.

Personal data

How we process your data is explained in our privacy policy.